We believe trust comes from being honest about what we do, how we protect you, and where our responsibility ends and yours begins.
Bitcoin gives you real ownership. That power comes with real responsibility. Unlike traditional banking, Bitcoin transactions are irreversible. Security is not a feature — it is the foundation.
We build protections into every layer — from account creation through every transaction.
You see exactly what is happening with your account. No hidden actions, no opaque processes.
We teach you how to protect yourself — because your knowledge is your strongest defense.
Every layer of the platform is designed with security in mind.
Protect your account with TOTP-based two-factor authentication. Even if your password is compromised, your account stays secure.
Set a personal anti-phishing code that appears in every legitimate Heartbit communication, so you can verify authenticity.
Sessions are managed with httpOnly cookies and in-memory tokens. Your credentials are never stored in browser-accessible storage.
Every account goes through identity verification before accessing financial services, keeping the platform safe for everyone.
We are transparent about what Heartbit is and what it is not. Clarity about boundaries is part of how we build trust.
Heartbit offers tools, education, and services. We do not tell you when to buy, how much to invest, or make predictions about Bitcoin's price.
Bitcoin is volatile. Its value can go up or down significantly. You should only use money you can afford to hold for the long term.
We provide clear information and honest guidance, but every financial decision is ultimately your responsibility. We recommend consulting with qualified advisors.
Our team provides support on using the platform and understanding Bitcoin. We are not financial advisors, tax consultants, or legal counsel.
We publish real security education — not just product marketing. These articles are available for free to help you make informed decisions.
Common questions about how we handle security and what you should know.
Security questions? Our team is available to answer them directly. Or start learning at your own pace.