If you already own Bitcoin in another wallet or on another exchange, you can transfer it to your Heartbit account. This is called an on-chain deposit because the Bitcoin moves across the Bitcoin blockchain from one address to another. Here is how it works.
What Is an On-Chain Deposit?
An on-chain deposit is a standard Bitcoin transaction. You send Bitcoin from an external wallet or exchange to your Heartbit deposit address. The transaction is recorded on the Bitcoin blockchain and, once confirmed, your Heartbit balance updates.
Finding Your Deposit Address
To receive Bitcoin on Heartbit, navigate to your Wallet and look for the Receive or Deposit option. Your deposit address will be displayed as a text string and a QR code. Copy the address or use the QR code depending on how you are sending.
Sending from Another Exchange or Wallet
On the exchange or wallet you are sending from, navigate to their withdrawal or send section. Paste your Heartbit deposit address, enter the amount, and confirm the transaction. Most exchanges will ask you to verify the withdrawal through email or two-factor authentication.
Before sending a large amount, consider sending a small test transaction first. Send a minimal amount, wait for it to arrive, and then send the rest once you have confirmed the address works correctly.
Confirmation Times
After the transaction is broadcast, it needs to be confirmed by the Bitcoin network. Heartbit typically requires a certain number of confirmations before crediting your balance. Each confirmation takes roughly ten minutes, so expect your deposit to appear within thirty to sixty minutes under normal network conditions.
During periods of high network congestion, confirmation times may be longer. You can track the progress of your transaction using the transaction hash provided by the sending platform.
Important Notes
- Minimum deposit amounts may apply. Check the deposit screen for the current minimum.
- Deposits are subject to your account verification status. Ensure your identity verification is complete before initiating a deposit.
- Network fees are paid by the sender. If you are sending from another exchange, they may charge a withdrawal fee on their end.
- Deposit availability depends on your account type. Some features may require additional verification.